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Q What is your lead time?
A For standard in-stock products, we can ship within 3-5 working days after order confirmation and payment receipt. For custom or large-volume orders, the lead time is typically 15-30 days, depending on order quantity and production complexity. We will confirm the exact delivery date with you when you place your order.
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Q What is your Minimum Order Quantity (MOQ)?
A We offer flexible MOQs based on customer needs. For standard stock items, the MOQ is generally low—the exact quantity depends on the model and inventory. For custom orders, the MOQ will be determined based on your specific design requirements. Feel free to contact us to discuss your needs.
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Q Can I get a sample for testing before placing a bulk order?
A Absolutely. We fully understand the importance of product testing before bulk purchasing. Please contact our sales team at sales@gds-metal.com, and we will assist you with a sample purchase or loan program. The sample cost can be deducted from your subsequent bulk order.
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Q What safety certifications do your chainmail gloves have?
A Our products comply with strict international safety standards and are certified with CE (Personal Protective Equipment Directive), LFGB (German Food and Feed Law, food-grade safety), and ISO:9001 Quality Management System. These certifications ensure our products meet advanced international standards in both protective performance and hygiene safety.
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Q How do I clean and maintain the chainmail gloves?
A Cleaning is simple. You can wash them with warm water and a mild detergent using a soft brush, rinse thoroughly with clean water, and air dry. To extend the service life, do not use chlorine bleach or strong acid cleaners. We recommend cleaning after each use, especially after handling raw meat or seafood.
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Q Are these gloves suitable for both left and right hands?
A Yes, most of our chainmail gloves feature a reversible design and can be worn on either hand, offering great convenience for use and inventory management. We also offer customized options for specific left or right-hand requirements.
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Q How do I choose the right size for chainmail gloves?
A Choosing the correct size is crucial for both flexibility and safety. We recommend measuring the width (excluding thumb) and length of your palm, then referring to our 【Size Chart】 on the product page. If your measurements fall between two sizes, we suggest choosing the larger size to accommodate an inner liner glove.